Privacy policy

This Privacy Policy ("Policy") describes how we collect, use and otherwise handle personal information collected through the https://www.rozkosss.cz web interface ("Web Interface").

Personal Data Controller:

Rozkoššš s.r.o., with registered office at Radnická 376/11, Brno, 602 00 Brno

IČO: 14363232

DIČ: CZ14363232

is a VAT payer

registered in the Trade Register kept at the Blansko Municipal Office

Contact details of the personal data controller:

Delivery address: Ješetinská 532, 679 21 Černá Hora

telephone number: 725 813 639

contact e-mail: info@rozkosss.cz

Data protection is very important to us. Please read this Policy carefully, as it contains important information regarding the handling of your personal data and related rights and obligations.

INTRODUCTORY PROVISIONS
What governs our handling of personal data?
When dealing with personal data, we act in accordance with the legal order of the Czech Republic and directly applicable regulations of the European Union, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the "Regulation"), Act No. 110/2019 Coll., on the processing of personal data, as amended, and Act No. 480/2004 Coll., on certain information society services and on amending certain acts, as amended.

What is personal data?
Personal data means any information that identifies or can identify a specific natural person. Personal data includes, but is not limited to:

Identifying information, such as name, identification number, tax identification number, date of birth, user account login;
contact details, such as home address (or delivery address), telephone number, email address;
other data, such as information obtained through cookies, IP address (network identifier) including browser type, device and operating system, time and number of accesses to the web interface and other similar information.

COLLECTION AND USE OF PERSONAL DATA
How do we obtain your personal information?
You provide us with your personal data, in particular when you fill in an order (or as part of a contact form) or when you create a user account. If there is any change to your personal data, please inform us.

Furthermore, when you visit and use the web interface, some personal data may be collected and stored via cookies. You can read more about cookies in section 5 of this Policy.

On what basis and for what purposes do we process your personal data?
We may process the personal data you provide when enquiring (in particular via the contact form) and ordering goods without your explicit consent on the basis of and for the purpose of concluding and performing a contract, i.e. for the purpose of delivering the goods. Furthermore, we may process this data on the basis of and for the purpose of fulfilling our statutory obligations (in particular registration obligations, archiving of tax documents, etc.) and on the basis of our legitimate interest for the purpose of protecting our legal claims.
We may process the personal data entered when setting up a user account without your explicit consent on the basis of the performance of a contract and solely for the purpose of enabling access, administration and management of the user account.
We are entitled to use your email address without your express consent on the basis of our legitimate interest to send you commercial communications concerning our goods similar to those you have ordered from us. You may refuse to receive commercial communications at any time.
We process personal data collected through cookies on the basis of your consent (which you give by setting your browser accordingly). We use the personal data collected via cookies mainly for the purposes of providing user support, improving our services, including analysing user behaviour and marketing.
We can only use your personal data for a purpose other than that for which it was collected with your consent.

For how long do we use the data?
We only use the personal data provided as part of the enquiry and ordering process or as part of the registration process for as long as necessary to fulfil the contract and comply with legal obligations or to protect our legal claims.

If you give us your explicit consent to the processing of personal data or if we use your email address to send you commercial communications in accordance with the previous article, the data will be used for the duration of the web interface on which we offer goods similar to those provided to you.

YOUR RIGHTS IN RELATION TO PERSONAL DATA
Right to withdraw consent to the processing of personal data
If we process your personal data only on the basis of your consent (i.e. without any other lawful reason), you may withdraw this consent at any time.

You can withdraw your consent to the processing of your personal data at any time by:

by sending an email to our contact email address;
by telephone by calling our contact number;
in writing by letter sent to our delivery address;
in the case of commercial communications - in the manner specified in each email containing commercial communications (by clicking on the unsubscribe link or otherwise).
Withdrawal of consent does not affect the lawfulness of the processing of data carried out up to the time of withdrawal of consent to processing.

Right of access to personal data
You have the right to ask us whether we are processing your personal data. If we are processing your data, you have the right to access this personal data and in particular the following information:

the purpose of the processing;
the categories of personal data processed;
the recipients or categories of recipients to whom the personal data will be disclosed;
the period for which the personal data will be stored.
Upon your request, we will provide you with a copy of the data processed. We may charge you an administrative fee for additional copies, not exceeding the cost of making and transmitting those additional copies.

Right to rectification
If your personal data is inaccurate or incomplete, you have the right to request immediate rectification, i.e. correction of inaccurate data and/or completion of incomplete data.

Right to object to processing
You have the right to object at any time to the processing of your personal data where we process it for direct marketing purposes, including any automated processing of personal data. Once you have objected, we will no longer process your personal data for these purposes.

Right to erasure ("right to be forgotten")
You have the right to request that we delete your personal data if:

the personal data is no longer necessary for the purposes for which it was collected or processed;
you have withdrawn your consent to processing;
you have objected to the processing of personal data;
the personal data have been unlawfully processed.
If there are no lawful grounds for refusing erasure, we are obliged to comply with your request.

Right to restriction of processing
You have the right to request that we restrict the processing of your personal data if:

you contest the accuracy of your personal data;
the processing is unlawful and you request restriction of the processing of your personal data instead of erasure;
we no longer need your personal data for the purposes of processing but you require it for the establishment, exercise or defence of legal claims;
you object to the processing.
When restricting processing, we are only entitled to store your personal data; further processing is only possible with your consent or for legal reasons.

If the processing of your personal data is restricted due to an objection to processing, the restriction lasts for the time necessary to determine whether we are obliged to comply with your objection.

If the processing of personal data is restricted due to a denial of the accuracy of the data, the restriction lasts for as long as the accuracy of the data is verified.

Right to data portability
You have the right to obtain the personal data you have provided to us in a structured, commonly used and machine-readable format and to have it transferred to another data controller.

How can you exercise your rights?
You can exercise your rights in relation to your personal data by using our contact details. All information and actions will be provided to you without undue delay.

We will do our utmost to protect your personal data. However, if you are not satisfied with the handling, you have the right to contact the competent authorities, in particular the Data Protection Authority (http://www.uoou.cz), which supervises the protection of personal data. This provision is without prejudice to your right to address your complaint directly to the Data Protection Authority.

In particular, if your residence, place of employment or place of alleged personal data breach is located outside the Czech Republic in another Member State of the European Union, you may contact the competent supervisory authority in that Member State.

MANAGEMENT AND PROCESSING OF PERSONAL DATA
Who processes your personal data?
We are a data controller within the meaning of the Regulation.

To the extent necessary for the performance of the contract or other obligations, we are entitled to transfer your personal data to other parties, such as carriers or other parties involved in the performance of the contract or our obligations. Where appropriate, we may also entrust other processors and recipients with the processing of personal data. We will also tell you who specifically processes your personal data on the basis of your enquiry.

Your personal data will not be transferred to countries outside the European Union unless necessary for the performance of a contract or for any other reason in accordance with the rules for such transfers set out in the Regulation.

In particular, your personal data is processed by:

Direct Parcel Distribution CZ s. r. o;
Zásilkovna s.r.o.;
comgate s.r.o.;
_____________________.
How do we process personal data?
Personal and other data collected is fully secured against misuse. Personal data will be processed electronically in an automated manner or in hard copy in a non-automated manner.

COOKIES
What are cookies?
Cookies are text files stored on the computer or other electronic device of each visitor to a web interface that enable the web interface to function.

Not all cookies collect personal information; some only allow the web interface to function properly. You can refuse the use of cookies by selecting the appropriate setting in your browser.

Please note that if you refuse the use of cookies, it is possible that you will not be able to use the full functionality of the web interface.

What cookies and for what purposes does the web interface use them?
The web interface uses session (temporary) cookies, which are automatically deleted when you stop browsing the web interface. It also uses persistent cookies that remain on your device until you delete them.

The cookies used by the web interface are as follows:

First party cookies - these cookies are associated with the domain of our website; they are essential cookies and performance cookies, they can be temporary or permanent;
Necessary cookies - they allow you to navigate the web interface and use basic functions, they do not identify you in any way and are not personal data;
performance cookies - used to analyse how the web interface is used (number of visits, time spent on the web interface, etc.); the data obtained by these cookies is anonymous;
third-party cookies - these cookies are assigned to a domain other than the domain of our website, even when you are on our website; these cookies allow us to analyse our website and display tailored advertising for you; these are functional cookies and targeted and advertising cookies;
Functional cookies - used to personalise content by remembering login details, geolocation, etc.; they may be used to collect and process personal data;
Targeting and advertising cookies - used to serve targeted ads on and off the web interface; they may collect and process personal data. We may also share information about your use of our website with our social media, advertising and analytics partners.
Services used that work with cookies
The web interface uses Google Analytics and, where applicable, other services provided by Google LLC ("Google") and Facebook Pixel. These services work with information obtained via cookies.

If you are interested in how Google uses the data it receives from us and how to modify or disable the processing, you can find out this information by clicking on the following link: How Google uses data when you use our partners' websites or apps.

This Policy is valid and effective as of 8.8.2019.